Privacy Policy
Applicability
NexByte and sister concern of Neural Nexus Lab users who have created their accounts (“User(s)”) to share their content such as information, files and folders (“Content”) to analyse their pre-existing customers, prospective customers and third parties (“Viewer(s)”) on the basis of the content viewed by them. The viewers are the non-registered users of the web-services and product offerings (“Service(s)”) provided by NexByte and sister concern of Neural Nexus Lab. We process your data in accordance with the applicable laws and regulations following industry best practices.
Purpose and Scope
The Privacy Policy applies initially to information that we collect online, still, it may apply to some of the data that you give to us offline and/or through other means, as well (for example, via telephone, or through e-mail).
The Privacy Policy documents and describes the manner in which our association collects information from all our Users/Viewers of our Services. While providing our Services on behalf of our registered users, we collect information related to Viewers. The use of information collected on behalf of our Users is governed primarily by our contract for the engagement with them and the privacy policies governing their organization. We are not accountable for the privacy policies and practices undertaken by our users or any other third parties.
How We Collect Data About You
Data provided by registered users
- When a customer creates an account or login into their account, we collect personal information such as First and Last Name, email address & Password.
Data provided by non-registered users
- When a customer requests to view a pre-existing Users content the user may ask for the personal details such as email address in order to open a NexByte link. We collect and store this personal information on behalf of its customers.
Data collected through automated means
- Technical information about your computer or device, like the operating system, device type, and the IP address.
- This information helps us improve the delivery of our web pages and to measure traffic on the website.
The collection of data will also depend on the individual settings of your device and software. It is recommended to refer to the policies of your device manufacturer or software provider to learn about information they might share with us.
User Generated Data
We collect data and material (user generated content) provided to us voluntarily by our customers or the viewers to publish and process on our platform. The customer generated content is inclusive of text, photos & videos associated with the accounts/emails used to create an account with NexByte and sister concern of Neural Nexus Lab or to access links as viewers.
Data Collected from Third Parties
When you connect your existing cloud storage like Google Drive, we access your account on your behalf to get data about your files and folders. When you choose to create a Google Drive file link in NexByte, we download the selected file(s) from your Drive and store it on our own storage for reliability purposes.
Data collected while transactions
- Type of service that has been requested.
- Order details for such a request.
- Payment & transaction details (such as customer’s name, payment method, chargeable amount for the service).
- Date & time the service was provided to the customer.
- For promotion codes, the name of the customer associated with such a code will also be collected.
Some details are collected through the use of cookies, web beacons and tracking technologies. Please refer to the Cookie Policy below for more information.
Cookies
NexByte and sister concern Neural Nexus Lab uses cookies and similar technologies on our website to ensure the best possible experience for our visitors. Cookies are small text files stored on your device that help us remember your preferences, analyze performance, and personalize your browsing journey.
How We Use Cookies
- Enable core functionality such as secure logins and navigation.
- Remember your preferences (like language and region).
- Analyze site traffic and visitor behavior to improve our website performance.
- Provide personalized content and recommendations.
- Support marketing and advertising efforts by showing relevant promotions.
The Types of Details We Collect and Store
- First name and last name
- Email address
- Location
- IP Address
How We Use Your Information
- To send optional marketing updates (if you’ve opted in)
- To analyze usage and optimize performance
- To provide and improve our website experience
- To respond to your inquiries or contact form submissions
- To provide newsletters and offerings
- To update your requests
- For business intelligence or data analytics (may share with tools)
- For internal record keeping
- To authorize login and account access
- To verify customer identity
- To maintain accurate records
- To identify you as a contracting party
- To handle subscriptions
- To comply with legal obligations
Data Sharing
We do not sell your data. We may share where required by law.
Who Can Access Your Data
Within our organization, access is limited to those who require it to provide services, connect you, and respond to queries or refunds.
Why and How Long We Store Your Data
We retain certain data while you are a customer, and in some cases after account deletion, for reasons such as:
- So you can use our sites
- To ensure we don’t communicate if you opted out
- To process refunds
- To improve user experience
- To detect abuse, illegal activities, and breaches
- To comply with legal, tax, or accounting requirements
Security
We implement administrative, managerial, and technical measures to safeguard personal data. Our staff are trained in privacy practices, but users must also take steps to protect their own data.
Your Rights Under the GDPR
- Right to access
- Right to restrict processing
- Right to rectification
- Right to object to processing (including direct marketing)
- Right to erasure
To exercise your rights, email: support@nexbyteinnovations.com
California Residents’ Rights
- Right to know
- Right to deletion
- Right to non-discrimination
- Right to opt-out (from sale or sharing of personal info)
To exercise, email: support@nexbyteinnovations.com
Children’s Data
Services are not for users under 18. We do not knowingly collect data from children. If discovered, data will be deleted promptly. Parental consent will be required if practices change.
Links to Other Websites
Our services may contain links to third-party sites not operated by us. We encourage reviewing their privacy policies, as we are not responsible for their practices.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a new “Last Updated” date, and significant changes may be communicated by email or notices.
Contact Us
If you have any queries about this Privacy Policy, contact us:
Email: support@nexbyteinnovations.com